Privacy Policy

1. Introduction

Welcome to Online Prompter ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our online teleprompter and script management services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website, prompter services, and related features (collectively, the "Online Prompter Services").

By using our Online Prompter Services, you agree to the terms of this Privacy Policy. Please read this document carefully to understand our practices regarding your personal information and production data.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account or register for our Online Prompter Services
• Create studios, scripts, and production segments
• Submit payment information for subscription services
• Contact our support team or communicate with us
• Complete forms or surveys

This information may include your name, email address, company name, billing information, and any other information you choose to provide.

2.2 Script and Studio Data

When you use our services, we collect and store:

• Script titles, segments, and talent names
• Studio configurations and mirror settings
• Real-time synchronization data (scroll positions, playback speed)
• Director cue logs and script annotations
• Accessibility settings and user preferences

Your production data is used solely for the purpose of providing real-time prompter services. We do not share your private script configurations with third parties without your authorization.

2.3 Automatically Collected Information

When you use our Online Prompter Services, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, access times)
• Device information (hardware model, operating system)
• Real-time connection metrics for synchronization stability
• Usage data about how you interact with our dashboard and viewers
• Cookies and similar tracking technologies

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our real-time synchronization services
• Enable remote control functionality across multiple devices
• Process transactions and manage your subscription
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze synchronization performance and platform stability
• Detect, investigate, and prevent fraudulent transactions and misuse of our infrastructure
• Personalize your script management experience

4. Data Sharing and Disclosure

We do not sell your personal information or your private production data. We may share information in the following circumstances:

• Infrastructure Providers: We use cloud infrastructure (like Google Cloud / Firebase) to store and synchronize your real-time prompter data securely.
• Service Providers: We may share information with third-party vendors, such as payment processors (Stripe), and support tool providers.
• Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• At Your Direction: When you share studio access links with talent, directors, or technicians, you are directing us to share specific script data with those individuals.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and store. Our security measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure database access rules (Firebase Security Rules)
• Regular infrastructure assessments
• Strict access controls for internal systems

However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security. Please ensure you protect your account credentials and share studio links only with trusted parties.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Production Data: We store your studio and script configurations to allow you to reuse them for future sessions. You can delete scripts or your entire account at any time, which will result in the permanent removal of that data from our active databases.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Object to our processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at support@onlineprompter.com.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@onlineprompter.com